Litepanels ®
A Vitec Group brand

Who do I Contact?

We want to make sure that you get the right answers from the right people right away. Please examine the list below to find the contact information that best fits your need.



General Product Information and Specifications

Visit the Products section of our website, or download the Full Litepanels Product Brochure



General Inquiries, Sales and Pricing

Contact your local Authorized Litepanels Dealer



Warranty Registration

To register your Litepanels product, see the Warranty Registration section below for more information.



After-Sale Product Support

Contact your dealer first with all questions about product support, use and functionality. If an issue arises that requires repair or service of a Litepanels fixture, contact the appropriate Service Center below after speaking with your dealer.



Technical Support and Inquiries

Email info@litepanels.com



Product Repair/Service/Parts

If your Litepanels product requires physical repair or service, see the Repair and Service section below for more information.



Website

If you have any comments, ideas or suggestions about our website you can submit them using our Website Support Form



Warranty Registration

To register your Litepanels product please click here to setup a user account or login using your existing account.

 

Repair and Service

We have four authorized Repair and Service Centers, one in the United States and three in Europe. These facilities are tasked with performing physical repairs and service on Litepanels products. For technical inquiries, product support questions or product information, please use the appropriate contacts listed in top section of this page.



USA

To obtain service or replacement of a product under warranty or outside of warranty, authorization to return the product, and shipping information, contact Litepanels’ Authorized Service Center by completing and submitting the Service/Repair Form. The product must be shipped prepaid with the proof of purchase to the address provided at the time of authorization. Litepanels’ Authorized Service Center will inform you if any repairs are required that are not covered by the product warranty, or would result in charges not already approved by you, prior to making such repairs.



Europe

United Kingdom

Contact: stan.gosling@vitecgroup.com
Telephone: (+44) 1284 757 918
Vitec Videocom Limited
Service Department
William Vinten Building
Western Way
Bury St Edmunds
Suffolk IP33 3TB
United Kingdom



Germany

Contact: christian.huber@vitecgroup.com
Telephone: (+49) 89 321 58 504
Vitec Videocom GmbH
Erfurter Str.16
85386 Eching
Germany


France

Contact: lionel.lesnik@vitecgroup.com
Telephone: (+33) 141 323 042
Vitec Videocom
171, Avenue des Grésillons
92635 Gennevilliers Cedex
France



*For Service on all Litepanels-branded 1x1 Batteries (Worldwide)

Contact: info@litepanels.com
Telephone: +1 818-752-7009
Fax: +1 818-752-2437
Litepanels Inc.
Attn: Service Department
16152 Saticoy Street
Van Nuys, CA 91406
USA