A Vitec Group brand
We want to make sure that you get the right answers from the right people right away. Please examine the list below to find the contact information that best fits your need.
Visit the Products section of our website, or download the Full Litepanels Product Brochure
Contact your local Authorized Litepanels Dealer
To register your Litepanels product, see the Warranty Registration section below for more information.
Contact your dealer first with all questions about product support, use and functionality. If an issue arises that requires repair or service of a Litepanels fixture, contact the appropriate Service Center below after speaking with your dealer.
If your Litepanels product requires physical repair or service, see the Repair and Service section below for more information.
If you have any comments, ideas or suggestions about our website you can submit them using our Website Support Form
To register your Litepanels product please click here to setup a user account or login using your existing account.
We have four authorized Repair and Service Centers, one in the United States and three in Europe. These facilities are tasked with performing physical repairs and service on Litepanels products. For technical inquiries, product support questions or product information, please use the appropriate contacts listed in top section of this page.
To obtain service or replacement of a product under warranty or outside of warranty, authorization to return the product, and shipping information, contact Litepanels’ Authorized Service Center by completing and submitting the Service/Repair Form. The product must be shipped prepaid with the proof of purchase to the address provided at the time of authorization. Litepanels’ Authorized Service Center will inform you if any repairs are required that are not covered by the product warranty, or would result in charges not already approved by you, prior to making such repairs.
Telephone: (+44) 1284 757 918
Vitec Videocom Limited
William Vinten Building
Bury St Edmunds
Suffolk IP33 3TB
Telephone: (+49) 89 321 58 504
Vitec Videocom GmbH
Telephone: (+33) 141 323 042
171, Avenue des Grésillons
92635 Gennevilliers Cedex
Telephone: +1 818-752-7009
Fax: +1 818-752-2437
Attn: Service Department
16152 Saticoy Street
Van Nuys, CA 91406